Privacy Policy
Last updated: March 31, 2025
1. Introduction
Jetline Canine Training LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (jetlinecanine.com) or use our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
Personal Information
When you fill out our contact form, book an assessment, or communicate with us, we may collect personally identifiable information, including but not limited to:
- First and last name
- Email address
- Phone number
- Mailing address
- Dog's name, age, breed, and behavioral information
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- Browser type and version
- Operating system
- IP address
- Pages visited and time spent on those pages
- Referring website or source
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer service
- To schedule and manage training sessions and programs
- To communicate with you about your dog's training progress, appointments, and follow-up sessions
- To send you relevant information about our services, if you have opted in
- To improve our website, services, and customer experience
- To comply with legal obligations
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering services, provided they agree to keep your information confidential.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5. Data Security
We use administrative, technical, and physical security measures to protect your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
7. Your Rights
Depending on your location, you may have the following rights:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we correct any inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
- Opt-Out: You may opt out of receiving marketing communications from us at any time by contacting us directly.
To exercise any of these rights, please contact us using the information provided below.
8. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain features on our website.
We may use the following types of cookies:
- Essential Cookies: Necessary for the website to function properly (e.g., session management).
- Analytics Cookies: Help us understand how visitors interact with our website so we can improve it.
9. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us (e.g., social media platforms, payment processors). We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically for any changes. Your continued use of our website and services after any modifications constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Phone: 864-717-5980
- Address: 5 Knox St., Greenville, SC 29605